INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?

You can reach us at contact@socialgood.cfd or by calling 408-828-2254.
We typically respond within 24–48 hours.

What are your customer service hours?

Our support hours are:
Monday–Friday, 9 AM – 6 PM (PST)
Emails may be sent anytime.

Where are you located?

SocialGood LLC
4401 Old Dairy Dr
Antelope, CA 95843

Please note: This is our administrative office and we do not offer walk-in customer service or product pickup.

I have an issue with my order. What should I do?

For the fastest support, include the following when contacting us:

  • Your order number

  • Your full name

  • A brief explanation of the issue

  • Photos (if the item arrived damaged or incorrect)

Send details to contact@socialgood.cfd.

How quickly will I receive a response?

Most inquiries are answered within 24–48 hours.
Weekends or holidays may experience slight delays.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS