Thank you for shopping at SocialGood.cfd, operated by SocialGood LLC.
We strive to provide high-quality eco-friendly products and a smooth, reliable shopping experience. If you’re not fully satisfied with your purchase, please review the return and refund guidelines below.

For assistance, contact us anytime:
📧 contact@socialgood.cfd
📞 408-828-2254

1. Returns Eligibility

We accept returns for most unused and unopened eco-friendly products within:

➡️ 30 days from the date of delivery

To qualify for a return:

• Items must be unused and in original condition
• Packaging and accessories must be intact
• The product must not show signs of damage or wear
• Proof of purchase (order number or receipt) is required

Items not meeting these conditions may be denied.

2. Non-Returnable Items

We cannot accept returns for certain products due to hygiene, safety, and environmental regulations:

• Opened or used products
• Personal-use or hygiene-related eco items
• Custom-made or personalized products
• Items marked as Final Sale
• Gift cards

3. Damaged, Defective, or Incorrect Items

If your order arrives:

• Damaged
• Defective
• Missing items
• Incorrect

Please contact us within 48 hours of delivery.

Include:

• Your order number
• Photos or videos showing the issue
• A brief explanation

We will send a replacement, store credit, or full refund at no cost to you.

4. Refund Process

Once we receive and inspect your return:

• We will notify you whether your refund is approved or denied
• Approved refunds will be issued to the original payment method

Refund Processing Time:

3–7 business days, depending on your bank or payment provider.

5. Return Shipping Costs

✔ SocialGood Covers Return Shipping

If the product is damaged, defective, or incorrect.

✔ Customer Covers Return Shipping

If returning for reasons such as:

• Change of mind
• Ordered the wrong item
• No longer needed
• Preference-based returns

6. Order Cancellations

Orders may be canceled within 12 hours of purchase.
If your order has already been processed or shipped, cancellation may not be possible.

You can still request a return after receiving your product (if eligible).

7. Exchanges

We offer exchanges only for damaged or defective products.
For all other situations, please request a return and place a new order.

8. Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account
2. Contact your credit card provider
3. Contact your bank

If you still need help, reach out to: contact@socialgood.cfd

9. Contact Us

For returns, refunds, or support:

SocialGood LLC
4401 Old Dairy Dr
Antelope, CA 95843
📧 contact@socialgood.cfd
📞 408-828-2254
🌐 https://socialgood.cfd